ISO 9001:2015 is a standard of requirements against which your Quality Management System can be evaluated. It is easily adaptable allowing it to apply to any type of business who wish to achieve ISO 9001 Certification.
Improved chance of winning contracts Having ISO 9001 certification can go a long way to helping a business to secure partnerships with both the public and private sectors. Higher customer satisfaction One of the most important aspects of the ISO 9001 standard is tracking customer satisfaction and responding to any issues raised. Companies that seek and maintain ISO 9001 certification prove that they take this issue seriously. Reduced product or service problems ISO 9001 certified businesses are better prepared to deal with the unexpected. For instance, if a product is not up to scratch, there will be processes in place that help to ensure that the problem is dealt with efficiently and does not recur. Streamlined business processes No business wants unnecessary paperwork and yet many are burdened by precisely that. The discipline inherent in the ISO 9001 standard means that business processes should be streamlined. Regular reviews mean that processes should not become flabby. Overall business improvement The aggregate effect of the nine individual benefits outlined above is an overall business improvement and consequently profit. Identify gaps in your processes Part of the implementation of ISO 9001 includes a gap analysis to identify areas of improvement in order for your QMS to be implemented smoothly. An auditor will visit your organisation and review whatever you already have in place and help you to identify areas that can be improved. Prepare for the future As businesses grow and evolve, their processes grow and evolve too. But processes can sometimes be cobbled together to quickly address an unforeseen situation, or simply evolve in a method that leaves different teams or departments diverging from each other.
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